What you need
A customer portal: fewer calls, happier clients.
Every "just checking on" phone call is a portal that doesn’t exist. Status, documents, invoices, messages — one login your customers actually use. You’re using one right now if you’re a T19 client.
The first problem
Status updates
Progress your team posts in seconds, visible instantly.
The second
Documents and invoices
Everything in one place, paid by card.
The third
Requests
Structured requests instead of email threads.
What we’d build
A system the business runs on, from about £13,000
Fixed price agreed after one conversation. A care plan afterwards is about £150 a month — hosting, fixes, updates — and you can stop it whenever you like. You own everything: domain, code, content.
- Secure login
- Status and updates
- Documents and invoices
- Requests and messaging
- Admin side that’s quick
Straight answers
Can it connect to our existing systems?
Where APIs exist; where they don’t, we keep double-entry small.
Is it what T19 clients use?
Yes — the same engine, adapted to your business.
Your situation, in three taps
What would we actually build for you?
Do you have a website now?
Do customers need to book or buy from you?
Is there admin you’d pay to make disappear?
Proof, not promises
Things we’ve built that a customer portal would recognise
Nearby trades
Sound like you?
Tell us what’s annoying you. You’ll get an honest answer within a working day, and a fixed-price proposal within days if it’s a fit.